Delivery and Pickup

Our service often includes delivery, setup, and pickup. Here is some information you should know about our delivery and pickup schedules.

Do you include delivery, setup, and pickup with your rental?

Our flagship jukebox, the "Tower Jukebox" is only offered with delivery, setup, and pickup. If you have received a quote for that unit, yes this is all included. However, over the years we've had many requests for parties outside of our service area. So we've created a smaller "Table Top Jukebox" that can be picked up. If you have received a quote for this unit, you must pickup the system from our home office (sorry, no brick and mortar yet!) located in Blackwood, NJ.

What time will you come to deliver the Jukebox?

You tell us! We prefer to deliver our jukeboxes as EARLY as possible. This makes our delivery routes easier, and usually makes our customers happy that the system is ready to rock nice and early. If you don't have access to the event location until later on in the day, no problem. Just give us a 1-4 hour window of time in which the delivery can be made. Tell us during the booking process, or just let us know as your event date gets closer.

When will the jukebox be picked up?

We prefer picking up the jukebox the next day (see below). But if we have to pick it up that night, we can schedule out a pickup time as needed. Note that it is really important to let us know if your jukebox must be picked up that night. The overnight discount will not apply.

Why do you give a discount if you leave your jukebox overnight?

• We've found that not all events end exactly when it's scheduled to end.
• We don't want to be the "bad guys" who come and pickup the jukebox before your party has ended.
• We don't like to drive around late at night. We get sleepy after a long day of deliveries!
• It's easier to schedule employees during the day rather than at night. This keeps our costs down, these savings can be passed onto you. Ask about our "overnight discount".
  

What if my catering hall is nervous about leaving the jukebox there overnight?

• Tell them that Shoemaker Entertainment has been in business since 1998 and we do it all the time.
• Tell them we'll come to pick it up on their schedule. We don't want to cause any inconvenience for anyone.
• If they have a party the next day, we can come as early as 8:00AM to pick it up. Most events don't start until at least 9:00AM, and that's very unlikely.
• Even if the room is being used for a meeting or small gathering, the jukebox isn't going to hurt anyone or get in anyone's way.
• The jukebox is on wheels and can easily be moved.
• It takes less than 5 minutes to pickup a jukebox. We can be in and out before anyone even notices we've left the system there!
• Our jukeboxes have commercial quality construction. Construction that stands the rigors of public use. Just like a pinball machine or ATM. It's NOT in imminent danger of being broken.